Jenn-Air Grills, made by Nexgrill, aren’t bad, but considering MSRPs they aren’t good either. A wide variety of refrigerators, stoves and other kitchen appliances bore the Jenn-Air name since the 1960s and the brand has a decent reputation. But when it comes to Jenn-Air grills, it’s just a name that’s been licensed to Chinese manufacturer Nexgrill.
Jenn-Air is the top of the line for Nexgrill. They also make Grillmaster, Kitchen Aid and Nexgrill. Sears, Lowes, Costco and others carry these brands and they play a lot of sticker price games. To someone looking for a shining stainless steel drop in grill head for an outdoor kitchen, Jenn-Air MSRPs already look pretty good: much lower than premium grade grills. Knock a couple hundred bucks off for a special sale and now it’s a deal that’s hard to pass up. But caveat emptor. The perennial sale prices on all these brands are more in line with what the MSRPs should be to begin with.
The warranty is weak and if things go wrong, instead of talking to an independently owned dealer for a quality cooker like Saber or AOG, you’ll end up trying to resolve issues with Nexgrill and their all brands at one toll free customer service number – TGS: The Grill Service Corporation.
