Nexgrill 720-0778B 4-Burner Liquid Propane Gas Grill Review

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Black gas grill with shiny steel trim mounted on a double door cart with shelves on each side.
720-0778B 4-Burner Liquid Propane Gas Grill

Looks like this one is discontunued. No worries, Nexgrill allways has a full line of low priced stuff.

Walmart claims the MSRP is almost $600, but for you it's only $439.98. Four 12,000 BTU tube burners, a 15,000 BTU sear burner, 13,000 BTU rotisserie backburner with BBQ rotisserie kit and porcelain coated cast iron cooking grates. Made cheap to sell cheap, a lot of Nexgrill owners have a lot of complaints. Unfortunately poor customer service is one of their biggest complaints.

Manufacturer's Suggested Retail Price: 
$600
Primary Function: 
Grill
Fuel: 
Propane Gas
Primary Capacity: 
525 square inches
Secondary Capacity: 
195 square inches
Main Burners: 
4
Additional Burners: 
Sear
Rotisserie
Made in the USA: 
No
BTU: 
48,000
Heat Flux: 
91.43
Heat Flux is the BTU per square inch and is a more useful measure of how much heat a grill delivers than BTU alone.
Review Method:

Looked Closely At It

We have seen this product up close and we have also gathered info from the manufacturer,  owners, and other reliable sources.

Nexgrill Industries, Inc.

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Headquartered in Taiwan, Nexgrill manufactures a multitude of outdoor cookers sold in North America at Lowe’s, Sam’s Club, Home Depot, Costco Wholesale, Sears, BJ’s Wholesale, Lowe’s Canada, Canadian Tire and others under the brand names of Nexgrill, Grill Master, Member's Mark, Jenn-Air and Kitchen-Aid. Most are made and marketed to compete with price driven brands like Brinkmann and Master Forge. Jenn-Air is somewhat higher quality and retailers like Sears and Costco try to sell them in a similar price range to Weber's far superior Genesis line.

A consistent complaint from buyers of the above brands is poor customer service. When they call customer service at the point of purchase like Lowes or Sears the employees are often not able to adequately address the complaint. Lucky callers are eventually advised to deal directly with Nexgrill where their issues have a better chance of resolution. But this is a whole different experience than calling customer service for Weber or Char-Broil where employees are focused on their single brand name and have adequate training, information and resources to deal with problems.

Nexgrill also offers a limited selection of tools, rotisseries, covers, built in side burners and parts.

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Max Good

As AmazingRibs.com's Vice President of Product Reviews & Keeper of the Flame, Max Good is the man in charge of finding the best products for the AmazingRibs.com Equipment Reviews section. Max loves barbecue so much that he took his barbecue sauce recipes, had them bottled, and now sells them around the country.

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