We are sorry you don’t remember that we have an easy autorenewal system. As shown below, we told you 5 times, but sometimes people forget.
We do not have a system for chasing you and begging you to renew and you don’t want us bombarding you with emails, snailmails, and phone calls begging you to renew, do you? Easy autorenewal is a much better system. Soooo many companies use easy autorenewal, Amazon Prime the most prominent.
But in case you are renewed and change your mind, our well-publicized policy is to issue a full refund within 30 days. BTW, we don’t have your credit card info. We never see it. It is stored at Stripe, a credit card processor that has never been hacked. The security risk is MUCH less than handing your card to a cashier or waiter.
Notification #1) We told you about easy autorenewal on the page that lists the benefits and terms of membership that everyone must see before they can join: /pitmaster Here is what is on that page:
Notification #2) After you fill out the registration form to pay your $23.95, before you can complete the process, we tell you again, circled in red below.
Notification #3) Then we send you a confirmation email that tells you again:
Notification #4) Then we send you your free temperature guide magnet via snailmail accompanied by a cover letter that tells you again:
Notification #5) Three weeks before your membership expires, we send you an email telling you we will charge your card in 3 weeks and if you don’t want this, you can click a link and cancel your membership when it expires. If you are charged and you change your mind, we will issue a full refund if you request it within within 30 days.
Here is an unsolicited email from a member praising our system:
High quality websites are expensive to run. If you help us, we’ll pay you back bigtime with an ad-free experience and a lot of freebies!
Millions come to AmazingRibs.com every month for high quality tested recipes, tips on technique, science, mythbusting, product reviews, and inspiration. But it is expensive to run a website with more than 2,000 pages and we don’t have a big corporate partner to subsidize us.
Our most important source of sustenance is people who join our Pitmaster Club. But please don’t think of it as a donation. Members get MANY great benefits. We block all third-party ads, we give members free ebooks, magazines, interviews, webinars, more recipes, a monthly sweepstakes with prizes worth up to $2,000, discounts on products, and best of all a community of like-minded cooks free of flame wars. Click below to see all the benefits, take a free 30 day trial, and help keep this site alive.
Post comments and questions below
1) Please try the search box at the top of every page before you ask for help.
2) Try to post your question to the appropriate page.
3) Tell us everything we need to know to help such as the type of cooker and thermometer. Dial thermometers are often off by as much as 50°F so if you are not using a good digital thermometer we probably can’t help you with time and temp questions. Please read this article about thermometers.
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