This thermometer has pre-programmed meat/doneness combinations that are not user-adjustable. The buttons tended to double-key and the response time was slow.
The manufacturer’s contact info, including address, telephone number, website and e-mail, is found on the instruction sheet. The warranty is one year.
This unit’s response time is too slow to be called a rapid-read thermometer. Couple that with poor tactile feedback buttons that double-key, and this thermometer is a pain to use. We don’t recommend it.
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Bill McGrath - Bill McGrath is AmazingRibs.com's Thermometer Maven. He has sophisticated equipment, an electrical engineering degree from Cornell University, and an MBA (almost) from UC Berkeley. Despite being mostly retired, he is still the person responsible for developing and updating all of ExxonMobil's training modules.