By: Max Good
Looks like this one is discontunued. No worries, Nexgrill allways has a full line of low priced stuff.
Walmart claims the MSRP is almost $600, but for you it’s only $439.98. Four 12,000 BTU tube burners, a 15,000 BTU sear burner, 13,000 BTU rotisserie backburner with BBQ rotisserie kit and porcelain coated cast iron cooking grates. Made cheap to sell cheap, a lot of Nexgrill owners have a lot of complaints. Unfortunately poor customer service is one of their biggest complaints.
Headquartered in Taiwan, Nexgrill manufactures a multitude of outdoor cookers sold in North America at Lowe’s, Sam’s Club, Home Depot, Costco Wholesale, Sears, BJ’s Wholesale, Lowe’s Canada, Canadian Tire and others under the brand names of Nexgrill, Grill Master, Member’s Mark, Jenn-Air and Kitchen-Aid. Most are made and marketed to compete with price driven brands like Brinkmann and Master Forge. Jenn-Air is somewhat higher quality and retailers like Sears and Costco try to sell them in a similar price range to Weber’s far superior Genesis line.
A consistent complaint from buyers of the above brands is poor customer service. When they call customer service at the point of purchase like Lowes or Sears the employees are often not able to adequately address the complaint. Lucky callers are eventually advised to deal directly with Nexgrill where their issues have a better chance of resolution. But this is a whole different experience than calling customer service for Weber or Char-Broil where employees are focused on their single brand name and have adequate training, information and resources to deal with problems.
Nexgrill also offers a limited selection of tools, rotisseries, covers, built in side burners and parts.
Published On: 12/13/2012 Last Modified: 2/17/2021
These are products we have tested, won our top awards, and are highly recommend. Click here to read how we test, about our medals, and what they mean.
A big part of this site is our unbiased equipment and product reviews. We love playing with toys and we have no problem calling them the way we see them. Some companies pay a finder’s fee if a reader clicks a link on AmazingRibs.com and buys a product. It has zero impact on our reviews, zero impact on the price you pay, and the sites never tell us what you bought, but it has a major impact on our ability to keep this site alive! So before you buy, please click our links. Here’s a link that takes you to a page on Amazon that has some of our favorite tools and toys: https://tinyurl.com/amazingribs
The PBC has a rabid cult following for good reason. It is absolutely positively without a doubt the best bargain on a smoker in the world. Period. This baby will cook circles around the cheap offset sideways barrel smokers because temperature control is so much easier.
We always liked Grilla. The small 31.5″ x 29.5″ footprint makes it ideal for use where BBQ space is limited, as on a condo patio.
Click here for our review on this unique smoker
GrillGrates(TM) amplify heat, prevent flareups, make flipping foods easier, kill hotspots, flip over to make a fine griddle, and can be easily moved from one grill to another. You can even throw wood chips, pellets, or sawdust between the rails and deliver a quick burst of smoke.
Green Mountain’s portable Trek Smoker is one mean tailgating and picnic machine. But it’s also gaining popularity with people who want to add a small, set it and forget it pellet smoker to their backyard arsenal. And with their WiFi capabilities you can control and monitor Trek from your smart phone or laptop.
The Broil King Signet 320 is a modestly priced, 3-burner gas grill that packs a lot of value and power under the hood. Broil King’s proprietary, dual-tube burners get hot fast and are able to achieve high, searing temps that rival most comparatively priced gas grills. The quality cast aluminum housing carries a Limited Lifetime Warranty.
This is the first propane smoker with a thermostat, making this baby foolproof. Set ThermoTemp’s dial from 175° to 350°F and the thermostat inside will adjust the burner just like an indoor kitchen oven. All you need to do is add wood to the tray above the burner to start smokin’.
Napoleon’s 22″ Pro Cart Charcoal Kettle Grill puts a few spins on the familiar kettle design. In fact, the hinged lid with a handle on the front, spins in a rotary motion 180 degrees. It’s hard to beat a Weber kettle, but Napoleon holds its own and adds some unique features to make the 22″ Pro Cart a viable alternative.